Privacy Policy

Privacy Policy

Last update
11 February 2026.

Data Controller
Campeggio Alidosi
Via Ponte Alidosi, 4, 40022 Castel del Rio (BO), Italy
Email: info@campeggioalidosi.it
Phone/WhatsApp: +39 327 795 9315

Scope
This Privacy Policy explains how we process personal data when you visit our website, contact us by email/WhatsApp/phone, or request availability and information.

Data We Collect
We may process:

  • Contact data: name, email address, phone number.
  • Request/booking data: dates, number of guests, accommodation type (campground/camper area), vehicle type, electricity request, dog presence, and any notes you choose to share.
  • Technical data: IP address, device/browser information, and basic logs needed for security and website operation.

How We Use Your Data
We process personal data to:

  • Reply to messages and requests.
  • Manage availability checks and reservations handled via email/WhatsApp.
  • Provide customer support before, during, and after your stay.
  • Keep the website secure and prevent abuse.

Legal Bases
We process data based on:

  • Contract and pre-contractual steps (replying to booking requests and managing your stay).
  • Legitimate interest (website security, fraud/abuse prevention, service improvement).
  • Consent (only where required, e.g., non-essential cookies if enabled).

Data Retention
We keep personal data only as long as necessary for the purposes above and for any legal obligations (e.g., administrative/tax requirements when applicable).

Sharing
We do not sell your data. We may share it with:

  • Service providers (e.g., hosting, email services) acting as processors, only as needed to run the website and communicate with you.
  • Platforms you choose to use to contact us (e.g., WhatsApp).
  • Public authorities where required by law.

Third-Party Links
Our website may include links to third-party services (e.g., Google Maps, Google Reviews, Facebook, Instagram). When you click these links, you leave our website and the third party processes data under its own policies.

International Transfers
Some providers may process data outside the EEA. Where applicable, transfers are carried out using safeguards recognized by law (such as Standard Contractual Clauses).

Your Rights
You may request access, correction, deletion (where applicable), restriction, portability (where applicable), and objection (where applicable).
To exercise your rights: info@campeggioalidosi.it.

Complaints
You may lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).

Security
We apply appropriate technical and organizational measures. No online transmission is 100% secure.

Changes
We may update this policy. The “Last update” date reflects the most recent version.